Terms of Service
Effective Date: January 2024
Welcome to Luz Eterna Botanica!
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the luzeternabotanica.com website (the "Service") operated by Luz Eterna Botanica ("us", "we", or "our").
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Products and Services
Luz Eterna Botanica is a small-batch online apothecary making handmade botanicals from locally sourced organic herbs and ingredients. We offer a variety of products including herbal teas, homemade beeswax candles, hair oils, and all-purpose healing salves.
3. No Medical Advice
IMPORTANT: The information provided on this website, including any written content, product descriptions, or communications, is for informational purposes only.
Not Medical Advice: Our products and statements have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.
Consult a Healthcare Professional: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or treatment before using our products.
Personal Responsibility: You acknowledge and agree that you are using any products from Luz Eterna Botanica at your own risk.
4. Product Use
Allergies and Sensitivities: Please read the ingredients list carefully before using our products to avoid any potential allergic reactions. We recommend conducting a patch test before use. If you experience any adverse reactions while using our products, discontinue use immediately.
Product Variations: As our products are handmade with natural ingredients, variations in color, scent, and consistency may occur.
5. Purchases
Payment: All payments are processed securely. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
Shipping: We ship domestically and internationally. Shipping times and costs vary depending on your location.
Returns and Refunds: If you are not satisfied with your purchase, please contact us within 30 days for a return or exchange. Products must be unused and in their original packaging.
6. Limitation of Liability
In no event shall Luz Eterna Botanica, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service;
- Any unauthorized access to or use of our secure servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from our Service;
- Any bugs, viruses, or the like that may be transmitted to or through our Service by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
7. Changes to the Terms of Service
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
8. Contact Us
If you have any questions about these Terms, please contact us at:
Email: botanicaluzeterna.la@gmail.com